Returns & Exchanges

Due to the perishable nature of our beverages, Hint does not accept returns; however, we are committed to ensuring you love your water and will replace any damaged or incorrect orders. If you are unsatisfied with your first purchase, please reach out to our team within 30 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your shipment, please check the exterior packaging and bottles for any signs of damage or leakage during transit.

• 2.
  Contact Support

  If there is an issue with your order, email our customer excellence team at [email protected] with your order number and a photo of the product.

• 3.
  Review Process

  Our team will review your request within 24-48 business hours to determine if a replacement shipment or a store credit is appropriate.

• 4.
  Resolution

  Once approved, a replacement order will be processed immediately at no additional cost to you, ensuring you can continue enjoying your favorite flavors.